Accessibility
Accessible service for every client.
Countyline Risk Services Ltd. is committed to delivering insurance advice that is accessible to everyone, regardless of ability.
Our Commitment
We design our website and service processes with accessibility in mind and aim to conform to the WCAG 2.1 Level AA guidelines. This is an ongoing effort — as we grow, we'll continue to invest in tools and training that make it easier for every client to work with us.
What We Do
- Semantic HTML, keyboard-navigable interfaces, and readable focus states
- Descriptive alt text and captions for meaningful imagery
- Colour palettes tested for contrast against WCAG standards
- Support for common screen readers and assistive technology
- Plain-language coverage explanations, not insurance jargon
Requesting Accommodations
If you need documents in an alternate format, an interpreter, or another accommodation to complete your insurance business with us, please reach out — we're happy to help.
Email: service@clservices.com
Phone: 778-222-8125
Feedback
If you encounter a barrier on our website or in our service, please let us know. Your feedback helps us improve.